Frequently Asked Questions

Where does Atrend Enclosures manufacturer their products?

Atrend Enclosures is based out of Chicago with their manufacturing facility and distribution offices. Atrend also has a manufacturing & distribution facility in Delhi, India as well as a manufacturing facility in Shanghai, China.

How does my company become a dealer of Atrend products?

It's simple, head to the home page and click on "Become a Dealer" You will be prompted to enter your information and someone from our sales team will reach out to you.

Do you offer volume discounts?

Yes, if you are a dealer or distributor, Atrend has worked out specific pricing structures to allow you to increase your overall margins.

How long does it take for you to ship products?

If you are a dealer or distributor of Atrend, the standard turn around time from placing order to out the door is 3-4 days. The 3-4 days can however be extended depending on the complexity of the order.

If you are purchasing a single item, we will ship the item via ground on the same day if the order is placed by 12 pm (CST). If after 12 pm (CST) your order will ship the following business day.

What company do you use to ship?

If you are a dealer or distributor, your items will most likely come via LTL (meaning freight truck over the raod) on pallets. We use various shipping carriers while always filtering for the ones with the best on time and damage free track records.

If you are purchasing a single item, it will ship via UPS ground unless you opt for faster delivery.

What if my items show up with damage?

We stand by our product and stand by our delivery standards we have in place for our carriers. If your product shows up with damage, please notify Atrend by phone or by email for an exchange.

What if i am a dealer or distributor and i receive damages?

Please refer to the shipping and returns section at the bottom of the home page